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It is a long established fact that a reader.
It is a long established fact that a reader.
It is a long established fact that a reader.
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The MB-240 Exam is a comprehensive test that covers a broad range of topics related to the field service functional consultant role. MB-240 exam is divided into several sections that evaluate the candidate's knowledge of various aspects of Dynamics 365 field service. MB-240 exam measures the candidate's ability to configure and manage the field service application, including components such as service scheduling, resource management, work order management, inventory management, and billing management. Candidates must also demonstrate their knowledge of how to implement field service functionalities in Dynamics 365.
NEW QUESTION # 132
Drag and Drop Question
You are a Dynamics 365 for Field Service Administrator. All Products have the Convert to Customer Asset field set to Yes.
Some users indicate products on a customer asset are not always becoming a customer asset.
Users provide you with three scenarios.
You need to review the scenarios and provide the answers.
What happens to the product for each user scenario? To answer, drag the appropriate solution to satisfy each listed requirements. Each solution may be used once, more than once, or not at all.
You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
If you test all 3 scenarios in Dynamics the above are the correct options. The key thing is if the product is marked as "used" and the work order goes to Open-Completed or any later stage like Closed-Posted, the product is converted to a customer asset.
NEW QUESTION # 133
As part of the Microsoft Dynamics 365 Field Service implementation, your company wants to track the time that technicians spend on work orders and other scenarios. The company wants to be able to report on utilization and billing.
You need to advise on the ways time entries can be created in Field Service.
What are three possible ways? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Answer: A,C,E
NEW QUESTION # 134
You are the lead consultant on a Microsoft Dynamics 365 Field Service implementation.
Your customer is interested in seeing an example of how loT works with Field Service.
Without an actual device, what is the best tool to use to provide the best experience for your customer?
Answer: B
NEW QUESTION # 135
As a new start-up field services company, you are looking to streamline your customer service process to provide the best customer service experience.
Your company has decided to implement Dynamics Field Services as the foundation for its customer service management processes.
You need to ensure that the cases that the customer service team creates can be quickly and efficiently converted to work orders (that will minimize the need to add additional information to the work orders) using the out-of-the-box capabilities.
Which key item do you need to configure before the customer service agents will be able to convert a case to a work order?
Answer: D
Explanation:
Incident types act as service templates that allow users to quickly create work orders for the most common types of jobs that your organization performs. Incident types are also used to define specific work order issues and recommended resolutions.
https://docs.microsoft.com/en-us/dynamics365/field-service/set-up-booking-statuses
NEW QUESTION # 136
You are a Dynamics 365 for Field Service Billing Administrator. Your customer wants to purchase a series ofquarterly preventative maintenance visits as well as bi-weekly site visits.
The customer wants to be billed for the preventative maintenance quarterly but billed for the site visits monthly.
What are two ways that this can be completed against a single Agreement? Each correct answer presents acomplete solution.
Answer: A,C
NEW QUESTION # 137
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